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How Ukrainian Pensioners Can Change Their Pension Payment Method: A Step-by-Step Guide and Online Opportunities

Chas Pravdy - 16 October 2025 06:37

In the context of ongoing changes and updates within the social support system, it is crucial for pensioners to know how they can easily and quickly update their pension and social benefit receipt methods.

Today, Ukrainians have the opportunity to transfer their pension payments from traditional postal service delivery to a bank account or update existing banking details, significantly simplifying the process and saving time.

The Main Department of the Pension Fund of Ukraine in Donetsk region has clarified how this can be done without hassle.Experts explain that those who wish to transfer their pension from the mail to a bank or change their banking institution need to submit an application to the Pension Fund authorities.

The good news is that now this process can be completed from home via the internet using the personal account on the official Pension Fund of Ukraine website.To change the pension payment method, follow these simple steps:1.

Log in to the Pension Fund website using a qualified electronic signature (QES).2.

In the section ‘Regarding pension provision’, select ‘Making changes to pension case’.3.

Choose ‘Application for changing the pension payment method’.4.

Fill in the required details and upload scanned copies of necessary documents (passport, identification code, bank account details).5.

Review the submitted information, generate the application, sign it with QES, and click ‘Send to PФУ’.You can track the status of your application in your personal account under ‘My Requests’.

This allows pensioners to quickly and conveniently make necessary changes and receive pension payments through their preferred method.

Given the modern online capabilities, this solution has become an accessible and straightforward option for most Ukrainian citizens, helping to make social services more accessible and efficient.

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