New Rules for Pension Payments Abroad in 2026: Without Electronic Identification, Payments and Rights Are at Risk
Since the beginning of 2025, Ukraine has implemented a new procedure for verifying the identity of pensioners living abroad. These changes are crucial for tens of thousands of Ukrainians, mainly elderly people who, due to the war, find themselves in countries like Poland, Germany, the Czech Republic, and others. According to the new regulations, any pensioner residing outside Ukraine for more than six months must annually undergo an electronic identification process to confirm their identity and continue receiving pension payments. Failure to do so will automatically suspend payouts without prior notice, and reinstatement will only be possible after re-verification. This creates significant challenges for those unfamiliar with digital technologies or without smartphones, as the process involves using the «Diia» mobile app or videoconference sessions with Pension Fund officials. Under Government Resolution №299 from February 11, 2025, Ukrainian pensioners abroad are required to complete this identification procedure by the end of the year. They are able to authenticate their identity either through «Diia» with a qualified electronic signature or via video link with Pension Fund representatives. It's vital to remember that the system is automated; failure to verify on time will result in the blocking of pension payments, which can only be restored after re-verification. Those who do not possess a biometric ID or e-passport must obtain these documents, as old passports are no longer valid for e-identification. The entire process takes approximately 15 minutes. It is strongly advised not to delay and to complete registration before the deadline to avoid losing pension benefits. Assistance is provided by community organizations and volunteers who help set up «Diia» and guide seniors through the verification process. This is especially important for those who are not accustomed to digital tools. By 2024, all pensioners abroad must pass re-identification in 2025 to prevent disruption of payments. Losing this opportunity not only affects finances but also severs the vital connection with homeland traditions and identity. Therefore, act promptly — digital literacy is now a necessity for maintaining independence and financial stability.